Welcome to Techstas Info Solutions Pvt. Ltd!
These terms and conditions govern the Cancellation and Refund process for services offered through the Techstas Info Solutions Pvt. Ltd website, located at https://edleadscrm.com/.
For all quarterly and annual subscription plans, we offer a full refund within the first 15 days of purchase. To process a refund, customers must participate in a brief feedback call to help us better understand their concerns and improve our services.
Refunds are not available for monthly subscription plans. Even in cases where a one-time trial has been offered on a monthly plan by our sales team, this no-refund policy will remain in effect.
In rare cases where promised features are not delivered, we may consider offering a pro-rated refund for the unused portion of the subscription. This decision will be made at the sole discretion of our management team.
For example, if you are on an annual plan and, after three months, a promised feature is not provided, you may submit a refund request to our support team. We will attempt to resolve the issue within 30 days. If unresolved after that period, we will issue a refund for the remaining nine months of your subscription.
Refunds will not be issued in cases where:
All refund requests are evaluated on a case-by-case basis. We are committed to customer satisfaction and appreciate your understanding and cooperation.
We reserve the right to modify or update this Cancellation & Refund Policy at any time. Changes will be posted on this page.
This policy is governed by the laws of India. In case of any disputes, you agree that the courts and tribunals located in Gurgaon, India, shall have exclusive jurisdiction.